Call Center Sound Masking and Background Music Sound System

Call centers are complex, stressful and noisy environments, which can affect the representatives' performance and negatively impact the customer’s experience. This speech privacy sound masking and background music sound system greatly reduces distractions and can overcome problems such as poor acoustics and intrusive facility noises. Operators and customer service representatives can be distracted by noise from co-workers, office equipment, telephones and outside noises. Increase productivity and reduce error rates in call centers such as healthcare, retail customer service, and law enforcement dispatch centers. This sound masking system comes complete with eight active emitters but can easily be expanded adding more speakers to meet your exact application needs. Also included is a sound masking generator, power supply, power injector and all the cables needed to install your system.

Cambridge Qt Active Emitter Sound Masking Speakers

The new Qt® Active Emitter is a single-source Emitter capable of both sound masking and simultaneous clear reproduction of paging and music signals. It provides higher SPL and a broader frequency range than previous direct field Emitter offerings in a small, powerful speaker that’s virtually invisible once deployed in finished or open structure ceilings.

Cambridge Qt 300 Sound Masking Multi-Zone Generator

The Cambridge Qt® 300 is ideal for medium multi-zone spaces of up to 36,000 square feet (3,345 m2). This system is capable of covering up to 3 diverse areas in buildings needing improved speech privacy. This robust and feature-rich system is easy to control and maintain. Users can adjust system settings via the easy-interface front panel, and can also set up error reporting and establish time dependent masking levels via their PC, Mac or tablet device using the intuitive Qt® Monitoring and Control Software. Additionally, the Qt 300 is an integrated solution offering sound masking along with paging and music via the two auxiliary audio inputs. Power is delivered to the Qt Active Emitters via an external power supply and external power injector.

Benefits:

• Delivers superior uniformity which leads to a more comfortable sound masking experience and clear, quality office paging and background music
• Small but powerful speaker that’s virtually invisible once deployed in finished or open structure ceilings
• Utilizes the same control modules, cabling infrastructure, and speaker driver size as other Cambridge Sound Management systems, ensuring QtPro
• remains the easiest sound masking system to install and calibrate
• Provides new opportunities for sound masking system customization and optimization
• Features an extended sound masking spectrum for additional comfort
• Ability to use both the Qt Active Emitter and original Qt Emitter on the same control processor simultaneously, if needed (requires separate zones)

Cambridge Qt Active Emitter Loudspeakers:

• Active electronics power the speaker
• Ported enclosure design allows lower frequency extension down to 125 Hz octave band for sound masking and 115 Hz for paging and music
• 17 dB louder than previous direct field emitter offerings
• Plenum-rated, UL-listed, and complies with UL 2043
• Delivers four uncorrelated audio channels to reduce phasing/comb-filtering
• Comes standard with a slip-ring mount for acoustical tile mounting
• Rear DIP switches reduce volume by 4.5 dB in 1.5 dB increments if needed
• Compatible with the Qt 300 and Qt 600 control modules
• Control via web-based management from any device
  
  

Cambridge Qt-300 Sound Masking Generator:

• Powered by direct-field Quiet Technology developed to reduce acoustic interference
• Delivers uniform sound masking by projecting from not through the ceiling
• Reduces the need for expensive construction or sound blocking materials
• Each emitter can be installed in less than 15 minutes and in any ceiling type
• The only sound masking system that can be easily installed in existing space
• GreenSpec listed and the most energy efficient sound masking system available

Call Center Solutions

Brochure

Qt 300 Spec Sheet

Qt Active Emitters Spec Sheet

• (8) Cambridge Qt Active Emitter Loudspeakers
• (1) Cambridge Qt-300 Sound Masking Generator
• (1) Cambridge Active Emitter Power Supply
• (1) Cambridge Active Emitter Power Injector
• (1) Signal Cable – Cat 3, 5, 5e, 6 UTP Category - Plenum Rated Cable
• (1) Power Cable – 14/2 Plenum Rated Cable for Qt Active Emitter Power Supply
• (8) 16' Powered Signal Cables – Cat 3, 5, 5e, 6 UTP Category – Plenum Rated Cable