Our Sales Engineers

Our TEAM

Meet Some of Our Key Team Members

Here at Pro Acoustics, we live audio! We pride ourselves on our ability to keep up with the constantly expanding library of knowledge that surrounds the sound industry. We understand that the best way to communicate this information to our clients is through our close-knit staff. This team is comprised of people with a wide range of skills and knowledge to offer our customers.

Austin Kertesz, CEO
 
Austin Kertesz CEO
 
Joe Kertesz, COO
 
Joe Kertesz COO
 
Jeff Palladino, Sales Manager
Jeff Palladino Sales Manager

Jeff has worked in sales and management of musical instruments and commercial audio gear for over 30 years. At Pro Acoustics, he manages the Sales Engineer team as well as designs and developments audio systems for customers. Jeff values honesty and integrity upon which trust and respect are built and strives daily to "walk the walk". He enjoys the challenges, always learning something new, and the family-oriented environment at Pro Acoustics.

Mae Medina-Natal, Operations Manager
Mae Medina-Natal Operations Manager

Mae manages accounting, operations, and order processing for Pro Acoustics. She has a background in accounting with multiple years of related experience. Mae appreciates that the Pro Acoustics team has a sense of a shared vision and goals. Every team member plays a part in the company’s success. Mae strives to learn something new every day and reveres being faithful in the small things and trying to be better today than yesterday. She values honesty, integrity, accountability, humility, and delivering quality work.

Robin Smith, Marketing Manager
 
Robin Smith Marketing Manager

Robin manages the marketing department and assists with technology and software integration and maintenance. With 12+ years of experience in digital and traditional marketing, web development, IT, and customer care, she enjoys constantly learning and facing new challenges at Pro Acoustics. Robin strongly believes in always doing her best, no matter the task, and aspiring to get a little better every day. To her, Pro acoustics is a family that works together to obtain big goals and have fun while they do it. Robin strives to follow in the footsteps of the other leaders at the company by conducting herself with kindness and integrity.

Logan Laje, Warehouse Manager
Logan Laje Warehouse Manager

Logan is experienced, certified, and licensed to effectively oversee the shipping, receiving, and warehouse management for Pro Acoustics. He has been working in similar industries since 2014, managing every department from the ground floor of manufacturing and up. Logan is a U.S. Army Veteran who believes in hard work, honesty, accountability, and dependability. He appreciates the great culture at Pro Acoustics and having bosses that understand and encourage work-life balance.

Kali Brunner, Customer Service Manager Accounting Specialist
Kali Brunner Customer Service Manager & Accounting Specialist

Kali manages the customer service department ensuring Pro Acoustics customers are taken care of, and also helps to support the accounting department. She has worked in customer service for several years and is driven by a strong work ethic, dependability, and responsibility. Kali likes working at Pro Acoustics because they treat all their employees like family. She enjoys that her job brings something different every day.

Nathan Turner, Assistant Sales Manager
Nathan Turner Assistant Sales Manager

Nathan designs audio systems for Pro Acoustics customers and works with them to make their audio dreams a reality. He's been a professional audio engineer since 2004 for production companies, houses of worship, and nationally touring artists before transitioning to audio sales with Pro Acoustics in 2013. Nathan loves helping people and believes that quality audio brings people together and enhances life's experiences. "Many clients worry that they don’t have the funds available for their audio needs, but are often pleasantly surprised at what we can deliver even for a limited budget." He feels strongly that everyone deserves to get the best audio system to meet their needs.

Jeremy Glover, Assistant Manager of Marketing & Technology
 
Jeremy Glover Assistant Manager of Marketing & Technology

With a master's in management information systems from Baylor University and over 10+ years of professional experience, Jeremy oversees technology and marketing at Pro Acoustics, specializing in software, integrations, maintenance, and web development. He is driven by a passion for creative problem-solving, utilizing the latest tools and solutions to improve systems, user experience, and the overall quality of life for the Pro Acoustics team. Jeremy loves working in the unique culture at Pro Acoustics, where everyone cares for one another and strives for professional and personal excellence.

Katie Messerall, Executive Assistant
Katie Messerall Executive Assistant

Katie supports the efforts of our Pro Acoustics employees and leadership team. She has worked in education at the administration level for years, organizing events, fundraisers, communicating with parents, and teaching. She was also the operations coordinator for her church, where she worked with accounts, records, and organized functions. Katie values consistency, integrity, and hard work and loves the family atmosphere and supportive co-workers at Pro Acoustics.

Susan Burton, Senior Account Representative
Susan Burton Senior Account Representative

Susan works in order processing reliably grinding away in data entry, accounts payable, invoicing, purchasing, customer service, and human resources. She has a special bond with her co-workers and likes being part of a team while also having the freedom and trust to work independently. At Pro Acoustics, Susan knows the door of communication is always open and never has to be afraid to share her thoughts. Susan also appreciates the generosity and genuine consideration she receives from the leaders at Pro Acoustics. "They sincerely care about each of us as individuals and the overall integrity of the company."

Amanda Parsons, Account Representative
Amanda Parsons Account Representative

Amanda is part of the Pro Acoustics order processing team. She is driven by dependability, responsibility, and integrity and has spent the last 4 years in the order processing and clerical field. "I love the general atmosphere and positivity at Pro Acoustics. Everyone is a team and very supportive."

Harmony Pelizzari, Content Coordinator
Harmony Pelizzari Content Coordinator

Harmony is an artist and musician with 10 years of customer service experience. She uses her knowledge of audio and the customer to maintain products and content on the Pro Acoustics website. She has vastly grown her skills while with the company and is always eager to learn new things. Harmony loves working with Pro Acoustics because it feels like a family, and they take care of their own. She will tell you that this is her dream job and she treasures being able to be creative every day. Honesty and integrity are the values that Harmony lives by.

Jonathan Travis, Ecommerce Marketplace Coordinator
Jonathan Travis E-Commerce Marketplace Coordinator

Jonathan has a background in e-commerce merchandising and inventory management. He handles product pricing, inventory data feeds, and marketplace content management. He would say that one of the best things about working for Pro Acoustics is that they are a very family-oriented company. "Life happens, and they are there with you through the good and the bad." He enjoys hard work, facing challenges, achieving success, and the freedom and encouragement to explore new ideas, as well as helping others achieve their goals. He loves coming to a job that doesn't feel like work but more like a hobby you get paid for.

Merry Grant, Sales Engineer
 
Merry Grant Sales Engineer

Merry designs sound systems and helps implement all aspects of her customer's businesses. Her passions are sound masking, assisted listening systems, and working with restaurants, hospitality, and sports complexes. Merry has experience as a technical engineer within the IT sector and has worked with Pro Acoustics for over 15 years. She appreciates their family values and continued innovation. Merry's ideals include determination, loyalty, trustworthiness, kindness, and compassion, and she shows this in her relationships with her Pro Acoustics clients. "I want to give my clients the same devotion I give my family."

Joshua Wallace, Sales Engineer
 
Joshua Wallace Sales Engineer

Josh designs, sells, and supports professional and commercial audio, video, and lighting systems for Pro Acoustics' clients. He has been in sales for most of his career. He also previously ran the sound for a church but more recently traveled with his family, singing and playing music. He enjoys hard work, continuing to grow, and helping others, and loves the fun, fast-paced, tight-knit family feel at Pro Acoustics. "With the experience and what I believe is a God-given ear, I get to help customers design an experience to help them express their talents in the best way possible!"

Victoria Wadford, Customer Service Representative
Victoria Wadford Customer Service Representative

Victoria (Tori) works with Pro Acoustics' customers and vendors to provide efficient communication and help get customers the best product for their needs in a timely manner. She has worked in customer service for the better part of 10 years and giving customers the best possible experience is an essential and pleasurable part of her job. Tori strives to be dependable and excel at the responsibilities given to her. She loves the family-oriented team Pro Acoustics has created. "Everyone here strives to provide the best products and the best customer service while being attentive to not only their customers but also their employees' wants and needs."

Madison Neall, Account Representative
Madison Neall Customer Service Representative

Madison monitors customer orders and handles any concerns they may have to ensure a quality experience with Pro Acoustics. She has worked in customer service for the better part of 10 years, from waiting tables to office life. "I love the team mentality this company has, as well as the respect and dedication to their employee's work and life balance." Madison's most important life values are kindness, integrity, and respect for others' differences.

Rena Burleson, Warehouse Specialist
Rena Burleson Warehouse Specialist

Rena Burleson is a skilled Warehouse Specialist at Pro Acoustics. With extensive experience in order selecting, shipping, and receiving, Rena is an integral part of the team tasked with keeping the warehouse stocked and ensuring that customer orders are shipped out quickly. Rena values the family-oriented atmosphere and takes pride in every aspect of his work, believing in the efficient and effective completion of tasks.

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