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Healthcare Patient Speech Privacy Sound Masking System for Medical Offices, Hospitals, Clinics and Urgent Care Facilities

Part #:
QT-HCE
Model #:
SMSS-QTDOCTOR
Availability: Usually arrives in 5-9 business days. Please be aware that global supply shortages outside our control may interfere with our normal delivery times and product availability. For more information, email sales@proacoustics.com or call us at 888-256-4112.
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Improve patient speech privacy in healthcare facilities with the Cambridge Qt Patient Privacy Sound Masking System. Designed for doctors' offices, clinics, waiting rooms, reception areas, and exam rooms, this system uses eight direct-field ceiling emitters to introduce low-level background sound that makes nearby conversations less intelligible. Covering up to 800 square feet, the package includes a control module, two illuminated privacy signs, mounting accessories, and installation cables to help support patient confidentiality and a more comfortable healthcare environment.

Description

Inside the Design

Improve patient speech privacy and create a more comfortable healthcare environment with the Cambridge Qt Patient Privacy Sound Masking System. Designed for doctors' offices, hospitals, clinics, urgent care facilities, reception areas, waiting rooms, exam rooms, and pharmacies, this system helps reduce the intelligibility of nearby conversations by introducing a carefully controlled level of background sound. The package includes eight direct-field Qt sound masking emitters, a wall-mounted control module, two illuminated privacy signs, and the necessary installation cables and mounting accessories. With coverage for spaces up to 800 square feet, the system provides an effective solution for supporting patient confidentiality and minimizing distracting conversations.

Sound System Features

  • Complete direct-field sound masking system designed for healthcare facilities and patient speech privacy applications
  • Helps reduce the intelligibility of nearby conversations without relying on active noise cancellation
  • Includes eight Qt ceiling emitters for sound masking coverage of up to 800 square feet
  • Single-zone control module with two emitter cable outputs and adjustable masking levels
  • Four non-correlated sound masking sources help provide consistent coverage and reduce phasing effects
  • Two illuminated privacy signs indicate when the sound masking system is operating
  • Adjustable masking ramp times from 0 to 120 seconds for smooth transitions
  • Supports additional compatible Qt emitters for larger installations
  • Energy-efficient design consumes less than 7 watts of power
  • Includes plenum-rated emitter and privacy sign cables, mounting adapters, power supply, and installation hole saw
  • Designed for integration into existing healthcare spaces with compatible ceiling construction

About the System Components

Cambridge Qt Patient Privacy Control Module

The Qt Patient Privacy control module manages the system's direct-field sound masking output, providing adjustable masking levels through an integrated LCD display and front-panel controls. It operates as a single-zone controller with two emitter cable runs and four non-correlated masking sources, helping distribute consistent background sound throughout the covered space. Independent ramp-up and ramp-down settings allow gradual transitions when activating or deactivating masking. The module can be wall-mounted, installed using the supplied mounting accessories, or integrated into a compatible electrical box for a clean, professional appearance. The system also supports an audio input for compatible music or paging sources.

Cambridge Qt Direct-Field Sound Masking Emitters

The eight included Qt emitters are compact ceiling-mounted sound masking devices designed to introduce low-level background sound directly into the occupied space. Each emitter features a 1.25" driver, approximately 170-degree conical dispersion, and four-channel automatic sequencing to help minimize phase interference between neighboring emitters. Built-in attenuation settings of 0 dB, -3 dB, -6 dB, and -9 dB allow localized adjustments for different acoustic environments. The emitters feature RJ45 input and output connections for convenient daisy-chain installation using the included plenum-rated cables. With a compact white enclosure and ceiling tile mounting ring, the emitters integrate discreetly into professional healthcare environments.

Cambridge Qt Illuminated Patient Privacy Signs

The two included illuminated privacy signs provide a visible indication that the sound masking system is operating. Designed for placement near waiting rooms, reception desks, exam rooms, and other areas where confidential conversations occur, the signs help communicate the facility's attention to patient speech privacy. They receive power from the control module through the included 50-foot plenum-rated cables and can be installed using compatible single-gang electrical boxes, surface mounting accessories, or glass mounting hardware.

Installation Note: The included eight-emitter system supports spaces up to 800 square feet under suitable installation conditions. Actual speech privacy performance depends on room acoustics, background noise, emitter placement, and system adjustment. Sound masking can support an organization's patient privacy practices but does not independently guarantee HIPAA compliance or prevent every conversation from being overheard. Additional mounting hardware may be necessary for ceiling types other than standard acoustic ceiling tile.

Features

  • Patient speech privacy sound masking system for healthcare facilities, medical offices, clinics, waiting rooms, exam rooms, and pharmacies
  • Includes eight direct-field Qt sound masking emitters, one control module, and two illuminated privacy signs
  • Provides sound masking coverage for spaces up to 800 square feet under suitable installation conditions
  • Introduces low-level background sound to help reduce the intelligibility of nearby conversations
  • Single-zone controller with two emitter cable outputs
  • Four non-correlated sound masking sources help minimize phase interference
  • Adjustable masking level in 0.5 dB increments
  • Independently adjustable masking ramp-up and ramp-down times from 0 to 120 seconds
  • Front-panel LCD display and configuration controls
  • Supports compatible audio sources for music or paging through one audio input
  • Each Qt emitter features a 1.25" driver and 170-degree conical dispersion
  • Emitter attenuation settings of 0 dB, -3 dB, -6 dB, and -9 dB for localized level adjustments
  • RJ45 emitter connections support convenient daisy-chain installation
  • Two illuminated privacy signs provide a visual indication when the system is active
  • Supports additional compatible Qt emitters for larger coverage areas
  • Energy-efficient design consumes less than 7 watts of power
  • Includes plenum-rated installation cables, mounting accessories, and power supply

Specifications

System Model QT-HCE
System Type Direct-Field Patient Privacy Sound Masking System
Recommended Coverage Up to 800 sq. ft.
Number of Masking Zones 1 Zone with 2 Emitter Cable Runs
Non-Correlated Masking Sources 4
Number of Audio Inputs 1 Stereo or Mono Input
Audio Input Level +4 dBu Nominal, 2V RMS Maximum
Audio Input Impedance 5,000 Ohms
Audio Input Connector Balanced/Unbalanced Captive Screw Terminal
Masking Level Adjustment 0.5 dB Increments
Masking Ramp Times 0 - 120 Seconds, Independently Adjustable
Emitter Output Connections (2) RJ45 Connectors
Maximum Emitter Capacity 60 per Cable Run, 120 Total
Maximum Emitter Cable Run 1,000 ft (300 m)
Power Supply Input 100 - 240V AC
Power Supply Output 24V DC, 1A
System Power Consumption Less Than 7W
Control Module Dimensions (H x W x D) 4.44" (113 mm) x 8.31" (211 mm) x 1.06" (27 mm)
Control Module Weight 0.7 lbs (300 g)
Privacy Sign Quantity 2 Illuminated Signs
Privacy Sign Dimensions (H x W x D) 4.5" (113 mm) x 3.5" (90 mm) x 0.19" (4.8 mm)
Privacy Sign Weight 0.1 lbs (50 g) Each
Privacy Sign Power Supplied by Control Module via Included 20 AWG Plenum-Rated Cables
Qt Emitter Quantity 8
Emitter Type Passive with Transformer
Emitter Driver Diameter 1.25" (32 mm)
Emitter Sound Masking Frequency Response 200 Hz - 6.3 kHz
Emitter Music/Paging Frequency Response 200 Hz - 10 kHz
Emitter Masking SPL 30 - 57 dBA at 1 Meter
Emitter Maximum Music/Paging SPL 56 dBA at 1 Meter
Emitter Nominal Impedance 3.6 kOhms
Emitter Dispersion 170° Conical, Half-Space
Emitter Channel Selection 4 Auto-Sequencing and Repeating Channels
Emitter Attenuation 0 dB, -3 dB, -6 dB, -9 dB
Emitter Connections (2) RJ45 Connectors
Emitter Dimensions 2.5" (64 mm) Height x 3.25" (83 mm) Diameter
Emitter Weight 5.6 oz (159 g) Each
Emitter Cutout Diameter 2.68" (68 mm)
Emitter Cable Type Plenum-Rated Category UTP Cable
Included Emitter Cabling (1) 50ft Homerun Cable and (7) 16ft Audio Cables
Included Privacy Sign Cabling (2) 50ft Plenum-Rated 20 AWG 2-Conductor Cables
Emitter Compliance ETL Listed, CE Marked, RoHS Compliant; Evaluated to UL 2043 Requirements

DOCUMENTS

System Includes

  • (1) QT-HCE Patient Privacy System:
    • (8) Qt Emitters
    • (1) Wall-Mounted ST 1000 Control Module
    • (1) 4-Gang Adaptor Plate for Control Module
    • (2) Automatically Lighted Privacy Signs
    • (2) 1-Gang Adaptor Plates for Privacy Signs
    • (2) 50 ft (15.2 m) Plenum-Rated Cables for Privacy Signs
    • (1) Power Supply
    • (1) 50 ft (15.2 m) Homerun Audio Cable
    • (7) 16 ft (4.8 m) Audio Cables
    • (1) Hole Saw
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