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International Orders and Customers

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Pro Acoustics does not accept orders on our web site for shipment outside of the US. This includes orders shipped to Puerto Rico, APO/FPO boxes and other US Territories. You can request a quote for your international order and have one of our sales professionals process your order, fill out the form below or call 1-888-256-4112 to speak to a sales professional directly.

Pro Acoustics only accepts wire transfers as payment on orders shipping outside of the US or to US Territories.  Please contact us for banking information.

  1. International orders are subject to additional handling charges, higher shipping rates, and applicable customs, duties and taxes, all of which are the responsibility of the customer.
  2. International Customs - You will not be charged any tax (US Sales Tax), but you are responsible for applicable duties and taxes for the importation of these products into your country. Please contact your local customs officials for details.
  3. International Shipping Cost.- If you would like us to calculate a shipping cost please contact our customer service department via email or phone with the exact item(s) of interest, country of origin, city and postal code information.
  4. Shipping charges may not include any additional tariffs or fees. All additional charges are the responsibility of the customer. All International Orders are final except in case of defective or incorrectly shipped merchandise.
  5. Overseas phone number - To call your Pro Acoustics account representative, dial "011" in front of our phone number.
  6. Please be aware that many product warranties do not provide coverage outside the US and some products may not be exported under any circumstances due to manufacturers' limitations or by US law. ProAcousticsUSA.com makes no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the US. International orders will be accepted by fax (254-698-2037), postal mail, e-mail (sales@proacousticsusa.com), or the ProAcousticsUSA.com web site (request for quote).

 

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